In today’s rapidly evolving appliance industry, finding a trusted provider that offers both value and exceptional service can be challenging. But one local business is leading the way, offering everything from new and refurbished appliances to repair services.
Since opening in 2017, Pacific West Home Solutions has been a key player in the flooring, appliance sales and service industry.
After the closure of Sears, owner Jon Lauener, saw an opportunity to fill a gap in the market. “Sears shutting down had a big impact,” says Lauener. “They sold everything from appliances to lawnmowers, so when they left, we knew there was a void. That’s when we decided to offer appliances as part of our business.”
What sets this business apart is its ability to meet a wide range of needs, particularly with their refurbished appliance service. Specializing in repairing and reselling fridges, stoves and washing machines, offering high-quality appliances at a fraction of the cost.
“We can fix pretty much any brand as long as parts are available,” says Lauener. “We always aim to sell our refurbished items for half the price of a new one. Plus, we offer a 90-day warranty — if something breaks within that time, we’ll come out and fix it. If we can’t, we’ll either replace it or give you your money back.”
This level of service, including a hassle-free warranty, is rare in the industry. Unlike big-box retailers, Pacific West Home Solutions doesn’t just sell appliances — they repair them, too.
“Most places don’t offer repair services,” Lauener adds. “They sell you the appliance and that’s it. We sell new and refurbished appliances and we also handle repairs, so we’re a one-stop shop for everything you need.”
Refurbished appliances aren’t just for budget-conscious shoppers. Landlords and property managers are increasingly turning to this service to save on costs. “For landlords with multiple properties, buying refurbished is a great option. You’re getting a quality appliance for half the cost and it still comes with a warranty,” says Lauener.
In addition to their commitment to cost savings and quality service, Pacific West Home Solutions offers loaner appliances to customers waiting on repairs. “If a customer’s fridge is out and the parts won’t arrive for a few weeks, we’ll provide a loaner fridge so they don’t have to go without,” adds Lauener. “Fridges, freezers and stoves are essential, so we prioritize those.”
For customers seeking reliability, affordability and an unparalleled level of service, this small-town business is a big-time solution for your appliance needs. Learn more at pacificwesthomesolutions.ca or visit them in person at 3540 3rd Ave. Follow them on Facebook for home design tips and sale updates.