90 per cent oppose ‘grab’ of pre-paid ferry tickets

Poll backs calls for reversal of BC Ferries decision

BC Ferries vessel Coastal Celebration preparing to load at Tsawwassen terminal.

There’s widespread opposition to BC Ferries’ decision to stop honouring certain types of pre-paid ferry tickets, according to a poll paid for by the Consumers Association of Canada.

The Angus Reid survey found 90 per cent of B.C. residents want all types of pre-paid fares either honoured or reimbursed and a similar proportion say the provincial government should intervene if necessary.

CAC president Bruce Cran said the results are more evidence the ferry corporation should back down from its plan to keep $1.2 million worth of assured-loading tickets or cards bought in advance by nearly 16,000 customers.

“I think it’s finally come to a head with this vicious grab of pre-paid money that in the past people have been able to use or roll over,” Cran said.

“We’re hoping that Premier Christy [Clark] will be guided by the wishes of the people and do something to straighten this ferry situation out.”

BC Ferries says the pre-paid passes for assured loading on major routes always expired after two years, but last year it began enforcing the policy, making the cards useless six months after the expiry date. Users were given repeated email warnings in advance.

Previously, customers could roll unused balances over into a new card.

Meanwhile, ferry riders are bracing for fare increases that kick in April 1.

It will cost an average of three per cent more to ride major routes and at least six per cent more on others.

The fare for a car and driver crossing from Metro Vancouver to Vancouver Island climbs $2 to $61.50, while walk-on passengers will pay $14.25, up 50 cents.

Just Posted

Emergency notifications coming to the Alberni Valley

ACRD will expand the ‘Connect Rocket’ community alert system

Organizations helping Alberni’s marginalized feel the pinch

Operational demands, wage hike put hole in Bread of Life budget

Port Alberni votes to change way council pay is increased

New way will focus on Consumer Price Index, future councils

Port Alberni’s Salvation Army kettle campaign needs help

Dec. 15 is matching day at Walmart kettle

‘Ghost bikes’ installed to remember teen cyclists who died in Port Alberni

Cycle Alberni installs memorials to remember teens, remind all about road safety

REPLAY: B.C’s best video this week

In case you missed it, here’s a look at the replay-worth highlights from this week across the province

Microscopic parasite found in Prince Rupert water affecting thousands

More than 12,000 residents affected by the boil water advisory issued Dec. 14

Trudeau lashes out at Conservatives over migration “misinformation”

Warning against the “dangers of populism,” Trudeau says using immigration as a wedge political issue puts Canada’s future at risk.

B.C. hockey coach creates ‘gear library’ to remove cost barrier of sport

Todd Hickling gathered donations and used gear to remove the cost barrier for kids to play hockey.

GoFundMe helps Vancouver Island teen battle a rare cancer

Nanaimo’s Michelle Reilly, 16, battling spinal cord cancer, seeking possible treatment in U.S.

Canada’s ambassador meets with second detainee in China

Global Affairs says John McCallum, Canada’s ambassador to China, met with Spavor Sunday

‘They’re coming:’ Flying cars may appear in urban skies by 2023

Air taxis will number 15,000 and become a global market worth $32 billion by 2035

B.C. VIEWS: Andrew Wilkinson on taxes, ICBC and union changes

Opposition leader sees unpredictable year ahead in 2019

5 tips for self-care, mental wellness this holiday season

Ministry of Mental Health and Addictions urging British Columbians to prioritize self care through festive season

Most Read