BC Ferries has upgraded its fleet

BC Ferries moving to online booking, variable fares

Prices will be discounted for lower-demand times, fee for reservations phased out as web-based system is installed

  • Dec. 3, 2014 5:00 a.m.

BC Ferries plans to move ahead with a website upgrade that will allow passengers to pay for tickets online, avoid reservation fees and pay variable fares depending on demand.

The computer upgrade is to be phased in starting in 2017, with a pilot project for passengers on the main Vancouver-Vancouver Island runs. The system will offer discounted fares for off-peak sailings and advance booking without the current reservation fees.

BC Ferries CEO Mike Corrigan said the project will cost $10-15 million, but based on the experience of other systems, it will increase ridership and reduce costs.

“It’s a variable priced booking system that’s used by golf courses, hotels, airlines,” Corrigan said. “It’s the way the world is moving. Depending how far in advance you book, what restrictions you’re willing to put on yourself, and when you want to play, stay or travel, you’re going to get a different price.”

The price range will be determined by the pilot projects. Passengers will still have the option of showing up at the terminal and paying to board, with a posted price that will be adjusted according to demand for that sailing.

The new booking system was proposed two years ago in a review of ferry operations by Gord Macatee, who reviewed operations when he was appointed BC Ferries Commissioner in charge of rates and service delivery. Macatee must approve the move before it can go ahead.

BC Ferries’ point-of-sale system is 25 years old, and requires manual collection of fares.

BC Ferries projects the new system will increase vehicle and passenger traffic by three to five per cent as it is extended to more routes. By adding food, gift shop and other services to the online order system, the corporation hopes to generate an annual revenue increase of $11 million to $18 million, mostly due to increased traffic.

“People can actually pay for the full ferry service, including the buffet maybe, and some other services when they pay, so when they get to the ferry terminal, they’re basically just verifying their purchase and moving onboard the vessel,” Corrigan said.

BC Ferries is inviting public comment on its proposal until the end of December.


Just Posted

Kinder Morgan protest planned for Port Alberni

Protest is part of a nationwide movement on Friday, March 23

Get emergency prepared with workshop at Capitol Theatre

Emergency preparedness workshop will take place on Friday, Mar. 23

Beaver Creek home destroyed in early morning fire

A house on Beaver Creek Road and Wadena Road caught fire early Wednesday morning

BIZ BEAT: The Power of friendship leads to the Power of Three

Holistic health services available at the Studio on Third

Celebrate spring in Port Alberni with art workshop

“Fabulous Fabrics” will teach you how to make a fabric collage

Alberni Valley Curling Club hosts Mixed Bonspiel

Bonspiel is more than just a sporting event

UPDATE: Former B.C. city councillor sentenced nine months for sexual assault

Dave Murray, convicted this past fall, hired a private investigator to intrude on the victim’s life.

Online threat to U.S. high school traced to Canadian teen

A 14-year-old girl has been charged in connection with an online threat against a high school

Vaping device overheats, burns down home on Vancouver Island

Nanaimo Fire Rescue says units could cause fires in other homes and even aircraft

LinkedIn: Top 25 places to work in Canada

LinkedIn has compiled a list of the top companies to work for in 2018

Province warning rabbit owners after confirmed cases of deadly virus

Testing confirmed feral rabbits in Nanaimo and Delta had died from rabbit hemorrhagic disease

Painting of B.C. lake by Winston Churchill sells for $87,000

Churchill had painted the work in 1929 during visit to an area near Field

New lead in one of six B.C. searches that remain unresolved

New details in case of couple who’d been flying from Cranbook to Kamloops when plane disappeared

Island Good program makes it easier to shop locally

New labelling initiative to be tested in grocery stores

Most Read