City of Nanaimo uses social media successfully – side bar

The City of Nanaimo uses social media to communicate with its citizens and promote its projects.

A blind venture into using social networking as a tool has turned into a success for the City of Nanaimo.

A staffer in Nanaimo opened a Facebook page for the city two years ago as a way to connect with residents who were already active on social networking sites.

Last week the city’s Facebook page surpassed the 4,000-member mark.

“We started not quite knowing what we were getting into and it slowly built into a very powerful tool,” city senior application analyst Jason Birch said.

The city employs a Facebook page, Twitter and YouTube to connect with the public.

Twitter is active and questions are almost immediately responded to.

The sites are monitored by an existing staff member. They are used to showcase city initiatives, remind people about municipal tax deadlines, inform citizens about public works projects and promote parks and rec programs.

And recently a contest was held that saw the parks and recreation department post three pictures on its Facebook page, with the public voting on one for the cover of the department’s fall active living guide.

The city’s Parks and Recreation department also uses YouTube for its initiatives, Birch said.

The city still employs traditional communications methods such as press releases, newspaper inserts, and city website updates. The communication is the same but the difference social media is real time.

“This takes place where a lot of citizens are,” Birch said. “People respond to questions and communicate with each other immediately, it’s another way of communication.”

reporter@albernivalleynews.com

Just Posted

Port Alberni Port Authority talks logistics for cruise ship visit

Some restrictions for pedestrians, boaters will be in place

Port Alberni’s ‘Army of Problem Solvers’ to the rescue

Facebook group gathers people who just want to help their neighbours

Hurricane Katrina inspires Alberni author’s new novel

Jacqueline Swann brings message of climate change to life with story of fictional journalist

Port Alberni RCMP searching for missing teenage girl

16-year-old Lasheena Seward was reported missing from a group home on May 9

ARTS AROUND: Learn basket weaving at Port Alberni workshop

Campbell River artist Amy Dugas will teach Japanese random weaving techniques

Kelowna toddler suffers cracked skull after fall from balcony

Neighbour who found the two-year-old boy said he has a bump the size of a golf ball on his head

RCMP probe if teen was intentionally hit with ski pole by mystery skier on B.C. mountain

The incident happened on March 20 on Grouse Mountain. Police are urging witnesses to come forward

Support growing for orphaned Okanagan child after father dies in highway crash

Family thanks emergency crews for assistance in traumatic incident

Pipeline protester chimes in on Justin Trudeau’s B.C. fundraising speech

The government purchased the Trans Mountain pipeline and expansion project for $4.5 billion

Baby boom seniors putting pressure on B.C. long-term care: report

B.C. leads Canada in growth of dementia, dependence on care

UPDATED: B.C. man says he’ll take People’s Party lawsuit as far as he can

Federal judge shut down Satinder Dhillon’s ‘nonsensical’ motion to bar use of PPC name in byelection

Canada stripping citizenship from Chinese man over alleged marriage fraud

The move comes amid severely strained relations between Ottawa and Beijing

Nevada court orders former Vancouver man to pay back $21.7M to investors

The commission says Michael Lathigee committed fraud over a decade ago

Most Read