Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Whitecaps release report into harassment, bullying complaints against coach by female players

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments

An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed.

In a 32-page report released Wednesday, the Toronto-based Sport Law & Strategy Group identified there was a “lack of effective communication with the players,” but noted many recommendations as to what the club could or should have done differently at that time ”have already been addressed and are reflected in current policies and practices.”

“I look at it as just one piece of a continued building block for not only us as a club at the Whitecaps to improve and be better, but also as hopefully a calling card,” said Whitecaps co-owner Jeff Mallett.

“As we make this public to everybody, which was our promise to the women who brought these issues forward, we’re hoping this can be something we can all learn from and use to focus on safe sport because as you know, there’s lots of room for improvement across Canada both at the youth and professional level on safe sport.”

Former player Ciara McCormack published a blog post last February alleging inappropriate behaviour by Bob Birarda when he was head coach of the Whitecaps women’s team and Canada Soccer’s women’s under-20 talent pool in 2007 and 2008.

The post said neither Canada Soccer nor the Whitecaps adequately addressed or investigated her concerns. More than a dozen other former players later came forward alleging they also witnessed or experienced abuse, harassment or bullying by the coach.

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments about a player’s wet jersey, and ignoring a player at practices, games and team meetings after she stopped replying to his personal messages.

The allegations have not been proven in court and Birarda did not immediately respond to a request for comment Wednesday. He was dismissed by the Whitecaps and Canada Soccer in October 2008.

“Canada Soccer has just received the report and is in the process of taking the necessary time to review its contents,” said Brad Fougere, communications manager for the sport’s domestic governing body.

McCormack, reached in Phuket, Thailand, said she was pleased that there is more awareness about the issues, but felt the review was loaded with “corporate-speak” and short on substance.

“I would say that it basically glosses over the situations and paints the Whitecaps in a favourable light,” she said.

READ MORE: Whitecaps owners apologize, promise review on allegations against South Surrey coach

The Whitecaps issued an apology to the former players last May. Team owners met with McCormack and three of her former teammates that month to discuss the allegations and how the club could move forward.

McCormack said the report was what she had expected.

“It was more just for them to follow through with what they said they were going to do,” she said. “I thought that was really important for them to do. But in terms of content or anything like that, I wasn’t expecting to have my mind blown at all. And I wasn’t.”

The Whitecaps received the SLSG review last Friday.

“We again thank these women for their bravery in coming forward and express our sincere regret and empathy to all those who were affected,” the team said in a statement. “We are truly sorry.”

In addition, the SLSG expanded its review to explore the hiring of a coach in 2013 and an “incident of assault between players” in the Whitecaps’ under-15 boys program in 2017.

The club acknowledged it made an error in its hiring process. According to the review, the Whitecaps interviewed an individual for a coaching position in January 2013, verified references, completed a background check but did not make the hire at that time.

Allegations of racism were levelled against the coach in April 2013. The coach was hired in September 2013, but a new screening process had not been conducted.

The Whitecaps have taken steps to ensure that should such a situation occur again, there will be a further interview and new screening process before hiring, the report said.

The SLSG said it examined the process the Whitecaps used to address an allegation of bullying that led to an assault in June 2017 between players in a youth residency program. Details were not provided since the players were minors at the time, but the SLSG found the Whitecaps handled this incident “reasonably and in accordance with expected practices.”

The review was expected to be completed last summer but was extended on two occasions.

The SLSG recommended the Whitecaps continue to improve efforts to “actively engage their stakeholders, particularly the players,” by intentionally seeking their opinions, involving them in the shaping of policies and processes, and making changes based on their input.

“Continuing to engage players, as well as staff, in this way will provide opportunities to hear about issues first-hand and attempt to resolve those issues before they escalate in a more public manner,” the report said.

The review also recommended the Whitecaps take steps to ensure that all complaints — regardless of the level of programming — be documented and addressed.

“This will ensure a formalized record of all incidents that are brought to the attention of the organization and will provide a comprehensive record of how the organization responded to those incidents and what actions, if any, where taken to address them,” the report said. “If no action is deemed necessary by the organization, the rationale for that decision should be documented and shared with the parties involved.”

In addition, the SLSG recommended the Whitecaps continue to take steps to improve the level of transparency, monitoring and oversight provided during the management of any future complaints.

The Whitecaps club was founded in 1974. The men’s team joined Major League Soccer in 2011.

With files from Canadian Press sports reporter Gemma Karstens-Smith in Vancouver.

Gregory Strong, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Tsawaayuus Rainbow Gardens is a multi-level care facility for seniors, located on Russell Place in Port Alberni. (ELENA RARDON/ Alberni Valley News)
Third case of COVID-19 confirmed at Tsawaayuus Rainbow Gardens

Second resident diagnosed with illness from Nov. 16 outbreak

The Ahousaht First Nation confirmed its first case of COVID-19 on Nov. 26, 2020. (Westerly file photo)
Ahousaht First Nation on lockdown over COVID-19

“Emotions are high. The anxiety is high. We want our community to pull through.”

A sign at the entrance to Ty-Histanis asks visitors to stay out of the community during the COVID-19 pandemic. (Andrew Bailey photo)
Tla-o-qui-aht First Nation announces lockdown after member tests positive for COVID-19

Essential travel only and restricted to Tofino and Ucluelet.

Joe and Della Drinkwater pose for a formal portrait circa 1898. The Drinkwater name has been a noted one since the 1800s, and numerous landmarks and streets are named for different family members. Drinkwater Creek at the headwaters to Great Central Lake was named for Joe Drinkwater, who had a number of mining claims in the Drinkwater Valley. Joe named Della Falls—the highest waterfall in British Columbia—after his wife Della (née Fayette). The couple was married in December 1899. This photo is one of 24,000 in the Alberni Valley Museum’s online archives, available for public viewing at https://portalberni.pastperfectonline.com. (PHOTO PN01129 COURTESY AV MUSEUM)
A LOOK BACK: Joe Drinkwater carves a name for himself in the Alberni Valley

Take a peek at the history of the Alberni Valley with the AV Museum

The Harbourview Apartments on Third Avenue (popularly referred to as “The Frigstad”). ELENA RARDON PHOTO
Port Alberni city council to discuss Harbourview Apartments in-camera

Owner of the property failed to meet Nov. 12 deadline

Mary Cox and Jack Plant dance in their pyjamas and slippers at the morning pyjama dance during the Rhythm Reelers’ 25 Annual Rally in the Valley Square Dance Festival in Chilliwack on June 4, 2011. Sunday, Nov. 29, 2020 is Square Dancing Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of Nov. 29 to Dec. 5

Square Dancing Day, Disability Day and International Ninja Day are all coming up this week

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Help make children’s wishes come true

Black Press Media, BraveFace host mask fundraiser for Make-A-Wish Foundation

Kevin Bieksa during his days playing with the Vancouver Canucks. (Photo: commons.wikimedia.org)
Bieksa to guest on free Canucks Alumni ‘Hot Stove’ on Zoom app

Former NHL player has become a game analyst on Sportsnet

A small crash in the water south of Courtenay Saturday afternoon. Two men had to be rescued, but reports indicate there were no serious injuries. Photo by Mike Chouinard
Small plane crash in Comox Valley waters Saturday afternoon

Two rescued from plane that had flipped in water; no serious injuries reported

Vees goalkeeper Yaniv Perets stands watch while Tyler Ho takes the puck around the back of the net on Nov. 7. The BCHL press release did not name the player who tested positive.(Brennan Phillips - Western News)
Penticton Vees quarantining after player tests positive for COVID-19

The team, staff and billets are isolating while they are tested

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A photo from 2017, of Nuchatlaht First Nation members outside court after filing a land title case in B.C. ( Submitted photo/Nuchatlaht First Nation).
Vancouver Island First Nation calls on B.C. to honour UNDRIP in historic title case

Nuchatlaht First Nation says Crown counsel continues to stall the case using the ‘distasteful’ argument that the Nation ‘abandoned’ their land

West Vancouver Island’s Ehattesaht First Nation continues lock down after 9 active cases were reported today after a visitor tested positive last week. (Ehattesaht First Nation/Facebook)
Ehattesaht First Nation’s COVID-19 nightmare: nine active cases, a storm and a power outage

The Vancouver Island First Nation in a lockdown since the first case was reported last week

114 Canadians were appointed Nov. 27 to the Order of Canada. (Governor General of Canada photo)
Indigenous actor, author, elder, leaders appointed to Order of Canada

Outstanding achievement, community dedication and service recognized

Most Read