Alberni Valley Hospice Society’s Ty Watson House, in Port Alberni.

Alberni Valley Hospice Society’s Ty Watson House, in Port Alberni.

LETTER: Residents, families are top priority for Alberni Valley Hospice Society

Implementing change can sometimes be difficult…

To the Editor,

Re: Hospice staff quit, April 27, Alberni Valley News

The Alberni Valley Hospice Society would like to affirm that our top priority is to provide the best palliative residential care for residents and their family members in our community—this has and always will be our focus.

Every day we help our residents and their families deal with sensitive, emotional, stressful situations. Complex issues involving resident care, family support, end of life and grief are handled with care and compassion. We value and appreciate every supportive conversation and caring action our staff and volunteers provide to our residents during the hours they devote at Ty Watson House.

In the past 15 months COVID-19 has added an additional layer of complexity to managing resident care and hospice operations. There have been frequent and significant changes to regulatory and operational policies that we have needed to implement to safeguard our residents, staff, and visitors.

Implementing change can sometimes be difficult and profound, however, we are committed to following all licensing and regulatory policies provided to us from Island Health, Public Health, and the province. When new procedures are received, I share these directives with Ty Watson House staff and work with them to implement. We do so in the best interests of our residents, staff and volunteers.

To our volunteers, staff, donors and all those in the community who recognize the valuable contribution we make to the community, we wish to assure you that our commitment has always been to provide a protective environment where we can deliver the best palliative care services to our residents.

Teresa Ludvigson,

executive director,

Alberni Valley Hospice Society

Alberni ValleyHealthcare

Just Posted

Port Alberni court house (Alberni Valley News)
Coroners’ inquest into 2016 death of Port Alberni teen rescheduled for June 21

18-year-old Jocelyn George died of heart failure after spending time in jail cell

CELEBRATING IN STYLE
Members of the 2021 Alberni District Secondary School graduating class pose for a photo at McLean Mill National Historic Site on June 12. Graduates held their prom on Saturday, although things looked a little different due to COVID-19. See more on page A10. (ELENA RARDON / ALBERNI VALLEY NEWS)
Port Alberni 2021 grads celebrate prom with car cruise

Special event held at McLean Mill National Historic Site

The Port Alberni Bombers are one of the newest teams in the VIJHL. (SUBMITTED PHOTO)
Port Alberni Bombers to host first ID camp for roster spots

Roster spots for the Junior B team will be filled at the conclusion of the camp

Douglas Holmes, current Alberni-Clayoquot Regional District chief administrative officer, is set to take on that position at the Regional District of Nanaimo come late August. (Submitted photo)
Regional District of Nanaimo’s next CAO keen to work on building partnerships

Douglas Holmes to take over top administrator role with RDN this summer

People watch a car burn during a riot following game 7 of the NHL Stanley Cup final in downtown Vancouver, B.C., in this June 15, 2011 photo. THE CANADIAN PRESS/Geoff Howe
10 years ago: Where were you during the 2011 Vancouver Stanley Cup Riots?

Smashed-in storefronts, looting, garbage can fires and overturned cars some of the damage remembered today

Rick Ruppenthal of Saltair will host a 12-hour talk-a-thon Friday, June 18 over Facebook live. (Photo submitted)
Talk-a-thon to focus on men’s mental health issues

Island man spearheading a campaign to generate more conversation during fundraiser

Ivy was thrown out of a moving vehicle in Kelowna. Her tail was severely injured and will be amputated. (BC SPCA)
Kitten thrown from moving vehicle, needs help: Kelowna SPCA

The seven-month-old kitten had severe tail and femur injuries

The Canadian Anti-Fraud Centre estimates that less than five per cent of mass-marketing fraud is ever reported.
Tips to avoid scams targeting Vancouver Island seniors

In most cases, fraudsters impersonate an individual, business or agency seniors recognize and trust

Vancouver courthouse. (Photo: Tom Zytaruk)
Man loses bid to appeal conviction for 1999 rape at Abbotsford music festival

James Redden, 53, formerly of Nanaimo, was found guilty in 2019 following six-day trial

A health-care worker holds up a sign signalling she needs more COVID-19 vaccines at the ‘hockey hub’ mass vaccination facility at the CAA Centre during the COVID-19 pandemic in Brampton, Ont., on Friday, June 4, 2021. This NHL-sized hockey rink is one of CanadaÕs largest vaccination centres. THE CANADIAN PRESS/Nathan Denette
‘Vaxxed to the max’: Feds launch Ask an Expert campaign to encourage COVID shots

Survey shows that confidence in vaccines has risen this spring

Children’s shoes and flowers are shown after being placed outside the Ontario legislature in Toronto on Monday, May 31, 2021. THE CANADIAN PRESS/Frank Gunn
Ontario commits $10 million to investigate burial sites at residential schools

Truth and Reconciliation Commission identified 12 locations of unmarked burial sites in Ontario

Singer-songwriter Jann Arden is pictured with a draft horse. (Canadian Horse Defence Coalition)
Jann Arden backs petition to stop ‘appalling’ live horse export, slaughter

June 14 is the International Day to End Live Export of Animals

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Most Read