Island resident Jaiden Sumner is asking for help in finding out who stole her 2005 Toyota Matrix sometime after midnight on the night of Nov. 24. Photo courtesy Jaiden Sumner

UPDATE: ICBC says case is ‘complex’ after Campbell River woman’s car allegedly stolen, torched

Failed transaction with stolen credit card may provide a clue

This article was updated on Dec. 21 to include a response from ICBC.

An Island woman says she needs help in finding out who stole her car, took it for a joyride and torched it.

Almost a month after the incident took place, Jaiden Sumner of Campbell River says she has to use her mother’s car to get around because ICBC won’t fulfill her claim.

That’s because she can’t prove it was stolen, she says.

“Basically, they don’t know where to point fingers,” she says. “Until anything’s proven, they can’t help me out.”

Sumner’s ordeal began when she awoke on a Sunday morning, Nov. 25, to learn that police had found her car abandoned off a logging road outside of Campbell River. It was completely destroyed.

“I broke down,” she says. “It was the worst possible feeling.”

Sumner says she parked her dark gray 2005 Toyota Matrix on the street outside her home sometime after midnight. She says the car disappeared while she was sleeping.

The thief – or thieves – drove the car to what police described as a gravel pit just outside of Campbell River and set the vehicle ablaze, she says.

READ MORE: Theft from vehicle complaints rising, RCMP say

READ MORE: Woman accosted by man posing as police officer

Photos posted by Sumner on Facebook on Tuesday night show the compact car reduced to a burned-out shell in what appears to be a muddy field surrounded by forest. She says she didn’t attend the scene and the photos were taken by her mother for the insurance claim.

She says that while ICBC and police are doing their best to help, she can’t prove that she didn’t destroy the car for insurance fraud purposes.

Lindsay Wilkins, a senior communications specialist for ICBC, said in a Dec. 21 statement that the “circumstances of this claim are complex and we are currently reviewing this claim.”

Wilkins said claims of this type “take time to investigate and the timelines are set out in ICBC’s optional insurance policy.”

She added: “If a customer has Loss of Use coverage, they would be entitled to a rental vehicle and ICBC will reimburse the customer after the investigation is completed if the claim is valid.”

Now Sumner is asking for people to come forward with clues.

“They completely torched my vehicle, so there’s no evidence,” she says. “We need the help of the community.”

Story continues below image.

Campbell River resident Jaiden Sumner says someone stole her 2005 Toyota Matrix and set it ablaze outside of town. Photo courtesy Jaiden Sumner

Due to the insurance impasse, Sumner says she’s using her mother’s car to get around. Sharing a vehicle adds to her difficulties, she says.

The hatchback contained important documents and an iPad, and the car itself had strong sentimental value – it was her first vehicle – as did some of the items inside, including a letter from an ex.

There is at least one promising clue. Someone tried to use a deactivated credit card that was inside the vehicle, she says.

The transaction was declined at a local 7-Eleven early on the morning of Nov. 25, Sumner says.

She’s hoping that police will be able to use surveillance footage from the store to get to the bottom of things.

But that process is delayed because the credit card company hasn’t yet verified the exact time when the failed transaction took place, she says.

It supposedly occured at 9:13 a.m. Central Time – but that time zone remains unconfirmed, Sumner says.

She’s asking for anyone with information – including footage captured on surveillance cameras – to contact her or police.

“They would’ve bragged about it, they would’ve had video of it, they would have done something stupid along the line,” she says.

Black Press has reached out to ICBC for comment.

Cpl. Ron Vlooswyk, a spokesperson for the Campbell River RCMP, confirmed that police responded to the incident on Nov. 25 and that the case is under investigation.

Mounties from the local detachment respond to an average of 5.17 stolen vehicles per month, and vehicle theft spiked in September with 13 cases, he says. He cautions that those are raw figures subject to change.

A rash of thefts of items from unlocked vehicles remains a bigger problem for the Mounties, according to Vlooswyk.

Earlier this month, police said they received an average of 63 complaints about thefts from vehicles per month since Sept. 1. The cars were unlocked in 90 per cent of the cases, according to the Campbell River RCMP.

Like us on Facebook and follow us on Twitter

 

Just Posted

Port Alberni workers to honour Day of Mourning on April 28

Annual event honours workers who lost their lives on the job

Tseshaht First Nation athlete honoured with provincial sports award

Rain Thomas competes in three different sports

Alberni Valley firefighters pass the boot for Muscular Dystrophy

Annual fundraiser started in 1967 with Port Alberni Fire Department

Cougars spotted in Sproat Lake neighbourhoods

ACRD director warns residents to keep children, pets close

Who are the Frozen Franklins? Find out at the Alberni Valley Museum

The museum and Echoes in the Ice exhibit are open April 20 during Easter weekend

VIDEO: Alberni Valley celebrates Easter weekend

Port Alberni children enjoy Easter egg hunts and spring activities

B.C. VIEWS: NDP’s lawyer show is turning into a horror movie

Court actions pile up over pipelines, car insurance, care aides

United Way opens grants to help charities tackle social issues

Charities north of the Malahat can apply for grants $2,000 to $20,000

Second earthquake in less than two hours strikes off Vancouver Island

The first earthquake happened at 1:27 p.m., the second at 2:44 p.m.

PHOTOS: Green Party Leader Elizabeth May says ‘I do’ on Earth Day

May and John Kidder got married Monday morning in Victoria

Sri Lanka invokes war-time military powers after nearly 300 killed in Easter bombings

Sri Lanka’s minister of tourism says 39 foreign tourists were killed in the Easter Sunday attacks

Man’s body found in popular Cowichan Valley hiking area

Police say death not suspicious after discovery in Stoney Hill area overlooking Saltspring Island

Multiple sailing waits as BC Ferries deals with Easter Monday traffic

89 extra sailings had been added to the long weekend schedule

Most Read